Confidentiality

Our website respects your privacy and seeks to protect your personal data. This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also mentions the procedures followed to ensure the privacy of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you are used in accordance with the manner set out in the Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or to use it for the purposes for which it was collected. You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to register a purchase order for a commodity from our site. We collect, store, and process your data necessary to follow up on your purchase from our site to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and to provide you with services and information displayed on our site that you request. Furthermore, we will use the information you provide to manage your account with us, verify financial transactions you conduct online, audit data downloads from the site, identify site visitors, and develop, customize, and improve site page designs and/or content for users. We conduct extensive demographic research and send useful or requested information to the user, such as information about products and services, provided you do not object to being contacted regarding this. Communication is via email to provide you with details about other products and services if you wish; if you prefer not to receive any promotional and marketing communications, please opt-out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier). We may be able to store details regarding your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view information and details of your purchases that you have requested or will soon submit. You can also manage your address details. You must undertake to treat your personal data with strict confidentiality when accessing it and not make it available to an unauthorized third party. We do not assume any responsibility resulting from the misuse of passwords unless this misuse arises from an error on our part.

Other Uses of Your Personal Information We may use your personal information in opinion polls and marketing research, based on your desire, for statistical purposes while ensuring complete confidentiality; you also have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey responses in a place completely separate from your private email.

We may send information about us, the site, our other sites, our products, sales, offers, newsletters, and other matters related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven business days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to inquire about information if it is unclear.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes including verifying the locations of users and monitoring their visits to the site or links contained in the email when they subscribe to receive it, and to provide that anonymous data—which does not allow for your actual personal identification—to a third party such as publishers, for example. However, that data will not lead to your identification (as it is non-identifying).

Competitions In connection with any competition, we use data to notify winners and announce our offers. You can find more details about the participation terms for each competition individually.

Third Parties and Website Links We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions according to the terms of the Privacy Policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, using it for statistics and marketing research purposes, or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. In the event that our company or part of it is sold, we may have to transfer our databases which include your personal information. Other than as set out in the Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The site may contain third-party advertisements or links leading to other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible toward any third party to whom we transfer your data in accordance with the Privacy Policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we point out that the "Cart" functions on the site cannot be used and no item can be ordered without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover the Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (to remember your identity, for example, when you want to modify your shopping cart without having to re-enter your email address) and not for the purpose of obtaining or using other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses.

This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators on its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by it. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please bear in mind that you will then not be able to benefit from the full functionality of the site. By using this site, you agree to Google using your data in the manner and for the purposes detailed above.

3 – Security

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise you not to send all credit or debit card details when communicating with us electronically and without encryption. We put physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures require that we occasionally request proof of identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.